Have you ever been in envy of those that knew the benefits of how to have powerful, practical advice? I was offered a copy of the book, Difficult Conversation: How to Discuss What Matters Most. It is full of powerful, practical advice on how to have that difficult conversation.
This week is a book review and I have chosen from self help books to enrich your lives. All I could think of after the first chapter is I wish I had this last year when I ended up in one of those difficult conversations. Gain practical tips and advice to steer you through any difficult conversation and how to discuss what matters most. Learn the benefits of how to have powerful practical advice.
Have you ever been the victim of the blame game? When something goes wrong and you end up being blamed for an outcome that did not reach someone’s expectations? Have you every been yelled at out of the blue? I am learning from reading this book on having that difficult conversation that it is natural to firstly become defencive.
If you ever want a situation to be resolved you need to take a breath and look deeper into the reactions and circumstances of an angry outbreak. Instead of replying with confusion and anger to anger it wold be better to determine why the person found it necessary to raise their voice in the first place.
A quick stroll across the room and a few quiet words may be all it takes to disfuse a situation that could otherwise quickly get out of hand.
Learn how to have your toughest conversations with less stress and more success:
- Decipher the underlying structure of every difficult conversation
- Interpret the significance of what is said, and what is not
- Raise tough issues without triggering defensiveness
- Manage strong emotions, yours and theirs
- Stay balanced regardless of how the other person responds
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